Condidtions

1. Ordering

1.1. Ordering requires at least a name, shipping address and e-mail address
However, we recommend adding a phonenumber to order information to contact if necessary, can be done quickly.
1.2. When making order you will receive an order confirmation and alerts when customer service is processed and shipped the order.


2. Communication

2.1. Communication between the customer and rebel collection is primarily done by e-mail
2.2. If the client has not given phone number to order information he undertakes to monitor their e-mail communication with e-commerce.
2.3. After The consumers order does not Rebel Collection have the right to modify these terms.

Our Email address is: customerservice@rebelcollection.eu


3.Payment

3.1. Currently Rebel Collection is using two well known payment service providers Paypal and Skrill(moneybookers).
More information about paypal service.www.Paypal.com
More information about skrill(moneybookers) service service.www.moneybookers.com


4. Delivery

4.1. Shipping and packaging costs will be charged 1,50 per shipment
4.2. Jewelry delivery and packaging costs include Rebels black velvet pouch which is also suitable for gift items.(Velvet pouch is not included to leather bracelets)
4.3. The estimated delivery time is two to five (2-5) working days to whole europe

Please note
When we refer to days, regarding estimated delivery time we refer to normal working/business days. This is Monday-Friday


5. Returns and exchanges

5.1. If for some reason you are not satisfied with the purchase of your product, you may return the unused product
at the latest within 14 days of product arrival.
5.2. Upon receipt of the returned goods, restore the rebel collection already paid the purchase price to the customer.
5.3. Refund Will be issued as soon as we have received and examined your return.

Link to Returns page

6. Complaint

6.1. If the customer receives the wrong product, or the product is damaged, etc., must the consumer notify within a reasonable time to the Rebel collection, either
e-mail to asiakaspalvelu@rebelstore.fi or by telephone at +358405378978 on weekdays from 16.00 to 19.00.



Company details:
Company name: Rebel Collection
VAT-number: FI22796839
Business address: Rebel Collection
Hakatie 15
01800 Klaukkala
Finland
Phone: +358405378978
Email: customerservice@rebelcollection.eu